FAQ

Outsourcing is a strategic business practice of hiring an external party or organization to perform specific tasks, services, or functions that would traditionally be handled internally within a company or organization.

This approach allows organizations to focus on their core competencies while benefiting from the specialized knowledge and efficiency of external partners. By leveraging outsourcing, businesses can access a global talent pool, reduce operational costs, and accelerate project timelines. This strategy fosters innovation and scalability, enabling companies to adapt quickly to market changes and customer demands. Effective outsourcing partnerships often lead to enhanced productivity, improved service delivery, and overall business growth, positioning companies competitively in their industries.

Generally, outsourcing to the Philippines can offer significant cost savings compared to hiring locally in many Western countries due to lower labor costs and operational expenses in the Philippines.

For example, businesses typically save up to 70% on labor costs by outsourcing to the Philippines, especially for tasks like customer support, IT services, back-office operations, and content moderation. 

The extent of cost savings would depend on several factors including the type of services outsourced, the scale of operations, and the specific cost structures involved. 

To get a precise estimate, contact us info@staffingexpert.com ;

+68 990 998 1000

Yes, small and medium-sized organizations (SMEs) can definitely outsource various functions to external providers. In fact, outsourcing can be particularly advantageous for SMEs as it allows them to access specialized expertise and resources without the need for large investments in infrastructure or hiring additional staff.

Yes, starting with one employee allows you to leverage outsourcing effectively while maintaining flexibility and control over your business operations. It can be a cost-effective way to access specialized skills and resources without the commitment and overhead of traditional hiring. Evaluate the effectiveness of outsourcing for your specific needs, and gradually expand as you gain confidence and see positive results.

Yes, the hired individual will be exclusively recruited and dedicated to your requirements, ensuring their focused commitment to our project

We only require a 30-day notice to terminate the employee, which aligns with ethical standards and legal requirements. You won't be tied down by a lengthy lock-in contract, so feel assured of flexibility.

No, we establish our relationship based on trust. You will receive a bill at the end of the month upon completion of the services.

We ensure that employees receive their compensation and benefits on time. In the Philippines, employees are paid bi-monthly on the 15th and 30th. We pay the employees upfront and then send you an invoice at the end of the service month, with a 15-day payment term.

Yes, you can increase the headcount whenever necessary. If you need to reduce the number of employees, we require a 30-day notice for those who have been with us for more than 6 months (post-probation period). We will remind you of this requirement if needed.

The hired employee will be dedicated solely to your organization and will handle the tasks assigned by you

We will monitor attendance on our end to ensure that the committed hours are met. We also recommend that your organization report any discrepancies to us so we can cross-check the records.

If an employee is not performing well, we will request them to submit a performance evaluation. We can then set up a meeting to discuss their performance and reevaluate the situation.

You will only be required to pay for the hours or days actually worked.

All employees receive their compensation twice a month, along with a 13th month pay, government benefits, medical benefits, and a monthly allowance.

Employees can work on holidays or overtime, we advise informing them in advance to ensure their availability. Please note that it is mandatory by law to adhere to holiday or overtime rates, which will be detailed in the service agreement.

Employees will be provided with a laptop or desktop equipped with an i5 processor, as well as a headset. Additional equipment can be supplied upon the client's request, subject to an extra charge.

Bonuses or incentives can be provided to employees. We recommend discussing this with our management to ensure it is processed and communicated to the employees effectively.

You can hire the employee directly through our recruitment-only service. Additionally, employees can be transitioned directly to your company after one year, subject to a transfer fee.

We have a client referral program, and we will apply a discount to your upcoming billing as a result.